Once an order is placed, it's processed promptly to ensure quick delivery. Unfortunately, we cannot modify or cancel orders once they've been confirmed. Please double-check your order before completing the purchase.

We apologize for any inconvenience. If you receive a damaged or defective item, please contact our customer care team within 2 days of receiving the order, and we'll assist you in resolving the issue.

Yes, shopping on our website is safe and secure. We use encryption technology to protect your personal information, and we do not store your payment details.

You can contact our customer support team through Support email, Phone or by filling out the contact form on our website. We're here to assist you with any inquiries or concerns.

Currently, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they reach you in perfect condition.

Scrunchies: A mix of cotton, Japan Satin, Organza, American Crepe, Butter Crepe, Velvet, Micro Velvet, Net Fabric, and Silk. Hair Claws and Combs: Imported materials like Acetate or Metal.

Scrunchies: Handmade with love. Hair Claws and Combs: Imported treasures.

Yes, international shipping is available. Rates are revealed during checkout.

Tracking numbers are provided for both domestic and international orders post-processing.

Customization is not available at the moment; however, our pre-made pieces are ready to rock your hair world!

We don't do returns – once in, forever fabulous!

Treat your scrunchies to a spa day! Wash separately, let them soak, and lay them out to dry – because your hair accessories deserve the VIP treatment!

Three sizes available: Large, Medium, and Small.

Tiny tales woven from handpicked fabrics worldwide, turning each scrunchie into a globe-trotting style statement.

Absolutely! Our accessories adapt to all hair types and lengths.